COMPANION EMERGENCY VET CARE

TOWNSVILLE VETERINARY CLINIC

Address
32-34 Anne Street, Aitkenvale, QLD 4814

Phone
07 4779 0233

IN AN EMERGENCY

CALL FIRST ON 07 4779 0233

If your animal is seriously unwell, injured, or you suspect something is critically wrong, please telephone the clinic immediately before arriving.

Calling ahead is vital because it allows our veterinary team to:

Provide you with immediate, life-saving advice over the phone.

Prepare our clinical triage area, oxygen lines, and surgical equipment so we are completely ready for your arrival.

AFTER-HOURS EMERGENCY INSTRUCTIONS

If your emergency occurs outside of normal clinic hours, please still telephone 07 4779 0233 first and listen closely to the automated recording. Our phone system is set up to guide you instantly depending on your animal species

For Small Animals (Cats & Dogs)

Press 8 to be seamlessly diverted to James Cook University (JCU Vet) Vet Hospital, who handle our out-of-hours small animal emergencies.

For Large Animals & Horses

Press 5 to be connected directly to our veterinary triage team.

CRITICAL SYMPTOMS REQUIRING URGENT CARE

Please call us immediately if your animal is experiencing any of the following:

Difficulty breathing or severe choking
Sudden collapse, paralysis, or extreme weakness
Known ingestion of toxins (e.g. cane toads, baits) or snake bites
Trauma, major bleeding, or deep wounds
A swollen, hard, or painful abdomen
Severe difficulty giving birth (whelping)
Active seizures or continuous fitting
Signs of colic or acute abdominal distress in horses

If you are unsure whether your animal is facing a true medical emergency, do not wait.
Call us on 07 4779 0233 for immediate guidance.